How it Works

How it Works

Register on our secure website using a major credit or debit card. You will set up a username and password unique to your account. Once you register, you will notice a $20.00 registration fee. This is a 100% refundable fee. Battenkill Creamery charges us a bottle and crate fee. This is a revolving fee that is credited back upon return of the bottles and crates. We thought long and hard about this and feel it will allow us to keep the weekly cost of the milk down by avoiding the revolving deposit and refund while also simplifying our bookkeeping. That fee will not be applied until you receive your first order.
 
Now you are all set to log in and shop! You can make one time orders or you may want to place orders that recur weekly, every other week, alternating weekly, or monthly. You will always have until the cut off time each week (currently FRIDAY AT 1 PM) to make changes to your order. Whatever items are in your cart on Friday at 1 pm will be delivered, no need to submit or confirm. Not sure what to order or how much? See our FAQ’s tab for some helpful tips and answers to our most frequently asked questions. 
 
Once your order is has been placed and delivered you will be billed. Currently we submit billing on Fridays after all our deliveries are completed. Depending on your credit card company that charge may not show up until the following week.
 
If you would like to add a new product to your order one week simply browse products and then select "add to cart" and you will be prompted to select "just this time" or "recurring option".
 
Check out the featured products and first time order specials as these will change as we grow and become more established within our community.  The sale tab will always show you any items currently on special so check this weekly as well. 
 
Once your cart is complete you can expect delivery the next week. Put out a cooler with some ice packs tall enough to hold a 13 inch high bottle of milk  (a 50 quart size is usually good) or consider purchasing a custom Two River Dairy milk box and await your wholesome purchase. Once your bottles are empty simply rinse and place UNCAPPED next to your cooler or milk box.
 
Happy Shopping!